It looks like a real candle – and feels like one, too. But this one will last forever! Qult candle holder won’t melt in the sun, won’t turn yellow, or burn down too quickly. Every candle holder is hand made in Germany from premium wax-like material that stays permanently in shape and size. The interchangeable maxilights tealights sit neatly inside the candle holder and create a zen glow from inside out, radiating warmth as well as giving you the realistic ambiance of a flickering flame.  So now you no longer have to worry about melted wax on your table!

Features:

Qult plastic is FDA certified so can come into contact with food products.

Warranty 

1 year guarantee against factory defects. Please ensure you keep the original invoice as proof of purchase.

Shipping Across the GCC

We currently ship across the United Arab Emirates and the GCC region — including Saudi Arabia, Qatar, Bahrain, Oman, and Kuwait.

For enquiries about shipping to any of these countries or to a different destination, please contact us at order@DesertRiver.com.

UAE Shipping

• Free shipping on all non-discounted orders of AED 200 or more.

• For orders below AED 200, a flat fee of AED 20 applies.
  

Please note: During public holidays, there may be slight delays in delivery beyond the normal promised time. We appreciate your patience and understanding.

Delivery Timelines:

• Dubai: Within 48 hours

• Other Emirates (Abu Dhabi, Sharjah, Ras Al Khaimah, Ajman, Umm Al Quwain, Fujairah): Within 3–4 working days

GCC Shipping

• Delivery to Saudi Arabia, Qatar, Bahrain, Oman, and Kuwait within 7–10 working days.

• Shipping rates are calculated at checkout based on destination and order weight.

Once your order is placed, you'll receive a confirmation email. When your items are ready to ship, a second email will be sent with dispatch details.

Ex-Rental & Showroom Display Items (Discounted)

Returns & Exchanges

Once an order is placed, our team gets to work right away to process and prepare it, so unfortunately, cancellations and refunds are not possible.

In case you change your mind, you can return or exchange your items within 7 days of purchase. Customers can exchange items or receive a credit note (Credit notes are valid for 6 months) for the original item's value.

Items need to be returned to our warehouse and can only be returned or exchanged if they are unused and in original packaging. 

Please note: Sale and custom orders cannot be returned.

International returns:

For international orders, only the product value will be refunded, and the customer must bear the cost of returning the item.  

How to return your item (Non-discount items only):

Email us at: orders@DesertRiver.com with your order number to confirm you wish to return an order/item. Items must be returned in original packaging and unused. 

Collection from our showroom:

If you would like to try before you buy you are more than welcome to visit our showroom in Al Quoz. Please select "collection at showroom" from the delivery options at checkout to pick up your confirmed order.

You can find us here.
For more help or information, please call us on +971 4 323 3636 or email us order@DesertRiver.com